I’ve posted over at the Whatever Company blog about the social collation and annotation of learning resources. I talk about how I’ve been using web 2.0 tools to prepare for teaching and packaging course content for learners. I even did a bit of wizardry in Keynote in an attempt to visualise what on earth I’m on about. I also compare our own Knowledge Plaza (because that’s what I have been mainly using for the task this year) with Diigo and Delicious. Click here or below for the full post. I’d love your comments.
…I find myself agreeing with this excerpt from http://beyondgrowth.net/social-criticism/social-media-moving-towards-a-brave-new-world/ .
Twitter is a Little Bit Distracting
One place where thousands of people have taken this to heart is the social network known as Twitter. Twitter is a social media site where users can post short, 140 character messages known as tweets that their friends can receive notifications of. Twitter allows users to follow individuals, and corporations in what often amounts to an overwhelming flood of interesting information. No other social media site promotes the sheer amount of information enjoyment than twitter does. People often become addicted to twitter, constantly refreshing looking for new blog posts to read, or tweeting to famous (or twitter-famous) people in the hope that will receive replies. Twitter itself functions as a hotbed for random, mostly useless information which distracts and creates compulsive behavior in the human mind.
Many wannabe personal development, social media, and marketing gurus have taken to Twitter, proclaiming themselves “experts” in their chosen fields. Tens of thousands of these people utilize auto-following bots, and spam techniques in a vain attempt to break through and become a guru themselves. Because twitter is so easy to join and start posting information, it has become a hotbed for people who have deluded themselves into believing they are experts. They have literally taken the advice of bloggers like Chris Guillebeau to “do something positive with your own work.” In some strange way, it seems many people view the most effective means of doing “something positive” as becoming a guru yourself. This only adds to the pleasurable, narcissistic noise that permeates social networks like Twitter.
I was recently asked what are some of my top business benefits of implementing Enterprise 2.0 tools. Here are three.
1. Personal Information/Knowledge Management
Until recently how did cialis price individuals inside an organization manage their own information and knowledge? Well without having access to an official KM tool (which most don’t) they use email, their C:\drive and in some cases network file shares. Now, with many E2.0 offerings the first way a user gets benefit from a tool is to manage their own information. Think of social bookmarking tools, you first use it to store and retrieve your own bookmarks, then discovering other peoples contributions before finally contributing (with intent) to networks or topics of interest. The same is true for wikis, and as I saw at Pfizer the first use people get value from is creating pages for projects they are working on to organize their own house before contributing to the community. When we started selling the solution I part represent we called this ‘Personally Essential, Collectively Critical’, meaning that a tool should first satisfy the need of an individual (which in turn aids adoption) before leveraging network effects to become crucial to the organization.
2. Expertise Identification
One of the top benefits of leveraging E2.0 solutions I often quote is that of finding the experts inside (or external to) the company. Historically if you worked inside a large organization and wanted to find someone who was an expert in, say, the IT aspect relating to acquisitions, you would first look at the company phone directory or person listing. You’d try and find someone who indicated they worked in acquisitions or a related department and would have to rely on what their job title says. Or you might ask around to see if colleagues knew anyone with this particular expertise. The problem is that a persons job title does not necessarily reflect their real work involvements, expertise or interests. The same is true for LinkedIn in many respects. If I wanted to I could change my job title to Technology Director for E2.0 for ACME INC and start fielding inquiries from around the world. Just because my job title is XYZ it doesn’t necessarily reflect reality. Now enter E2.0 tools for the enterprise and you are quickly able to tie people to content and people to people. After time you are able to identify people related to a topic or function not by job title alone but by their real life interactions. Surely this is a BIG reason to implement E2.0 especially for large, diverse organizations.
3. Collective Intelligence
Often misunderstood and sneered at after being a term overused by KM consultants over the years, collective intelligence is my third capability enabled by E2.0. Collective Intelligence is a product of both personal (but open) information/knowledge management and expertise identification. By opening up an organization’s content, user defined networks and interactions you get to both feel the pulse of the company knowledge but also access it on demand for specific topics and queries. All it takes is the correct implementation and integration of the various competence of E2.0 tools to create this ‘virtual brain’ of the company.
There are more, but these are near the top of my list.
Whatever Company have released a new whitepaper with participation from Sun Microsystems on Enterprise 2.0 titled ‘Using Enterprise 2.0 to prepare for recovery’. My name is even at the end as a UK contact, so for that reason alone I encourage you to download it Download the full pdf here.
The current circumstances and challenges are unparalleled in recent times. Changes in business culture are accelerating to satisfy the individual demands of customers, employees and collaborators.
In recent years Web 2.0 technologies have facilitated individual participation in generating web content and reflect a demand from internet users and at the same time acting as a catalyst for further empowerment. Enterprise 2.0 covers the deployment of these technologies for collaboration and knowledge management within the organisation.
Organisations that have already embraced Enterprise 2.0 find it contributes to many if not all areas of their business including; improved employee, customer and supplier relations; enhanced resource management and cost containment; marketing edge and perhaps most importantly innovation.
The increasing value of knowledge amid capital devaluation highlights the need for a culture change embracing the key business drivers of an organisation; their customers, markets and resources.
Enterprise 2.0 can provide solutions to enhance the performance of these key business areas, using tools that can be easily tested and verified for their Return on Investment.
Gregory Culpin has just released this sneak preview of the Knowledge Plaza Lite interface, known internally as KP Lite. This add-on to Knowledge Plaza allows you to diffuse information to a much wider audience, while maintining full Knowledge Plaza access for your information professionals. You might want to watch the full Knowledge Plaza screencast first to put it in perspective.
I’m a bit late posting this, but isn’t that always the way when talking about your own stuff! Over the past few months I have working with Kent County Council to help deliver their Pic and Mix project. Description from the site:
Pic and Mix aims to increase public access to Kent-related datasets including those generated by Kent County Council (KCC). For the purposes of the pilot, we have brought together a sample of the most useful information. Where possible, it’s been provided in a format that allows it to be ‘mashed’ and customised. Please help us shape this initiative by suggesting additional data and ways in which we can improve this site. And if you do anything clever with the data, we’d like you to share that with us too! …more
Initially Applied Trends was involved on the training side, and designed and delivered a training and informational package to the pilot group of users. Later on we redesigned the public facing site and launched what you see today as Pic and Mix.
It’s early days so there aren’t all that many mash-ups posted yet, although some early ones do give an obvious nod to the potential of this kind of thing in the future – for example the “schools by postcode” map is a simple mash-up that I would have found useful this time last yer when looking at primary schools for my son – in fact there’s no reason why this shouldn’t be on the main council site before long I expect.
At the moment most mash-ups are combining a single data set and a visualising tool (mainly maps). It’ll be interesting to see when someone posts a mash-up of multiple data sources as for me this is where the value of open data really starts to be demonstrated.
Hats off to Kent County Council for doing this – hopefully it will show other public bodies the potential for open data and we’ll start to see this kind of functionality appearing more often on main council websites.
I couldn’t have said it better myself, thanks Simon.
Benefit from the very same material as delivered in private to a host of fortune 500 companies such as AOL, TIME WARNER, BEST BUY and SWISSCOM.
On the 30th September Dion Hinchliffe’s Web 2.0 University team will deliver the very first Web 2.0 Executive Bootcamp in the UK. Book your place now as space is very limited.
The Web 2.0 University is a direct product of extensive research by Hinchcliffe and Company and O’Reilly Media into the business models and design patterns being used by the most innovative companies on the web. The material and delivery is specifically tailored for a management audience with the focus on emerging business models, opportunities and analysis of real life business examples.
With a maximum of 40 attendees, delegates will benefit from a highly interactive and tailored delivery of the very latest research, case studies and opportunities presented by Web 2.0.
This is a chance for any executive, manager, innovator or decision maker to learn how to transform their products and services using Web 2.0 design patterns. The material presented really is the most thoroughly researched and actionable available in the UK.
Designed by well-known Web 2.0 expert Dion Hinchcliffe, the Web 2.0 Executive Bootcamp is a strategic, one day event for a management, executive, and senior technical audience to gain a thorough briefing on the rapidly evolving world of Web 2.0 and why it matters to any business. Designed for Fortune 500 companies and start-ups alike, Web 2.0 Executive Bootcamp provides a thorough, formal grounding for creating highly competitive, next generation businesses.
Used by companies around the world to galvanize their online product development efforts, Web 2.0 University is the premier, strategic education event designed to take companies and their capabilities into the 21st century.
Lead by highly-rated, expert instructors, Web 2.0 Executive Bootcamp brings the very latest techniques that presents numerous proven approaches to building innovative and fast-growth online businesses based on peer production, rich user experiences, software ecosystems, strategic data capture and ownership, mashups, open APIs, social software, and much, much more.
If you’re building and delivering next-generation online products and services, this intensive, day-long course will provide you with a thorough grounding in the revolutionary world of Web 2.0—a set of design patterns and business models that are reshaping the face of the Web.
Join the over 4,600 graduates of Web 2.0 University today in the inaugural debut of Web 2.0 University in the United Kingdom by Applied Trends and Scott Gavin. Web 2.0 University is available in North America (http://web20university.com), United Kingdom via Applied Trends, Italy and Germany via Reply and Australia and New Zealand via Acid Labs.
These are my links for August 9th:
- OmCollab – MIKE2.0, the open source methodology for Information Development – omCollab is a powerful, Enterprise 2.0 collaboration product completely built on open source software. It provides a web portal environment to create, share and search Microsoft Office content, files, shared bookmarks, blog posts and wiki articles across the enterprise.omCollab integrates some of the most powerful open source software applications into a single collaborative environment. It enables organisations to drive innovation, collaboration and community building.
omCollab is a composite of a number of different products that provide a solution for collaboration. omCollab is used to provide the collaborative environment for MIKE2.0. – from Andreas
These are my links for May 19th:
- Hershey Forms Social Network for Scientists – Simon continues to rock E2.0! In 2006, employees of global pharmaceutical company Pfizer began blogging, thanks to the work of Simon Revell, the company’s manager of Enterprise 2.0 technology development.
- IT Pros Called Upon to Leverage Web 2.0 – Enterprise demand for IT professionals capable of working in the Web 2.0 world is growing as more and more firms call upon this technology to address problems facing their information systems. Go on be a business hero!
These are my links for May 12th:
- Teenagers to take embarrassing ailments to Second Life doctors | Technology | The Guardian – Pharma’s Pay Attention! : Spanish health authorities launched a virtual portal through the Second Life website yesterday designed to help young people too embarrassed to speak to a doctor about sexually transmitted disease or a drug problem.
These are my links for May 8th:
- London Web Week – Seven days of web design and development events, taking place in central London from 26th May to 1st June, 2008.
These are my links for May 2nd:
- Tubetastic Org Chart on Flickr – Photo Sharing! – Hey look. I’m Manager of Human/Tube Interaction! Love it.
These are my links for April 29th:
- Razorfish CEO joins new AV venture – Austin Business Journal: – Enterprise Software Gets Sexy Again: Austin Ventures has bet $50 million on top Razorfish executive Jeffrey Dachis to create a social networking platform for corporations.
- twistori – This is a very impressive and unique Twitter visualisation. Another example of people building interesting and original products from APIs
These are my links for April 22nd:
- BBC NEWS | Technology | Web 2.0 is set for spending boom – From the MAINSTREAM BBC: Web 2.0 is set to be embraced by Enterprise 2.0 as businesses prepare to spend nearly $5 billion by 2013 on social networking tools.
These are my links for April 11th:
- A Guide to Business Development 2.0 – ReadWriteWeb – Nothing stays constant in this world. The technology, the web and the society always evolve. Business development evolves along with everything else and lead generation has been changing along with methods of communication.
These are my links for April 2nd:
- 10 things IT needs to know about Ajax – Network World – Pretty good aticle on AJAX and what you should (as an IT Pro) know about it.
- – “If people haven’t seen it, this is a really good document on legal reasons to make intranets and extranets accessible” – I know loads of companies breaking the law then!
These are my links for March 14th:
- Social Glass Â» Is Enterprise 2.0 Relevant only to â??Doersâ??? – Great post from Jeremy where he examines what E2.0 is to management: “Iâ??m not convinced that Enterprise 2.0 is cheap cialis 20mg a platform through which Management will track milestones and KPIs. Managers donâ??t operate in the â??Detailâ?? layer.”